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SEO, Website Optimisation

What increases / decreases conversion rate?

Busy shopping street with people and shops

Understanding what increases or decreases conversion rates is crucial for any business aiming to improve its online performance. Many factors can influence conversion rates, and these can vary in impact. Whether it’s changes to your website, pricing strategies, or the actions of competitors, each element plays a role. This article breaks down the various aspects that can affect conversion rates, providing insights into how to optimise them for better results.

Key Takeaways

  • Website changes, whether cosmetic or functional, can significantly impact conversion rates. Always test changes to see their effects.
  • Competitive pricing and promotions can boost conversion rates, while price increases may deter potential customers.
  • Keeping an eye on competitor actions, such as new products or marketing strategies, can help you adapt and maintain your conversion rates.
  • Seasonal trends affect conversion rates. Adjust your marketing strategies to align with these trends for better performance.
  • Optimising website design and user experience, especially for mobile users, can lead to higher conversion rates.

Impact of Website Changes on Conversion Rates

Comparison of vibrant and dull websites

Importance of A/B Testing

A/B testing is crucial for understanding how changes to your website affect conversion rates. By comparing two versions of a webpage, you can see which one performs better. Always test changes before fully implementing them to avoid negative impacts.

Cosmetic Changes vs Functional Changes

Not all changes are created equal. Cosmetic changes, like altering colours or fonts, can have a different impact compared to functional changes, such as improving site speed or navigation. While cosmetic changes might make your site look better, functional changes often have a more significant effect on user experience and conversion rates.

Tracking Changes in Analytics

It’s essential to track all changes in your analytics tool. Mark the dates when changes are made so you can correlate them with any shifts in conversion rates. This helps in identifying what works and what doesn’t, making future adjustments easier.

Role of Pricing in Conversion Rates

Competitive Pricing Strategies

Aligning the price of a product with perceived value is key to driving conversion rates. An effective pricing strategy gives your business a giant head start. Competitive pricing means setting your prices based on what your competitors are charging. This can help you attract price-sensitive customers and stay relevant in the market.

Impact of Promotions and Sales

Promotions and sales can significantly boost your conversion rates. Offering discounts, buy-one-get-one-free deals, or limited-time offers can create a sense of urgency and encourage customers to make a purchase. However, it’s important to track the effectiveness of these promotions to ensure they are actually driving sales and not just cutting into your profit margins.

Effects of Price Increases

Raising prices can be tricky. While it might increase your revenue per sale, it can also deter potential customers if they feel the price is too high. It’s crucial to communicate the value and quality of your product to justify the price increase. Sometimes, a transparent price breakdown can help customers understand why a product is priced higher, thereby maintaining or even boosting conversion rates.

Influence of Competitor Actions

Monitoring Competitor Pricing

Keeping an eye on your competitors’ pricing is crucial. Price changes by competitors can directly impact your conversion rate. If they lower their prices, you might see a drop in your sales. Conversely, if they increase prices, you might gain more customers. Regularly check their prices and adjust yours if needed.

Adapting to Competitor Marketing Strategies

Competitors’ marketing strategies can also affect your conversion rate. If they launch a new campaign or promotion, it could draw customers away from you. Stay updated on their marketing moves and be ready to adapt your strategies. This might include offering similar promotions or highlighting your unique selling points.

Impact of New Competitor Products

New products from competitors can disrupt your market. If a competitor releases a new product, it might attract your customers. Keep track of new product launches and consider how they might affect your business. You might need to innovate or improve your offerings to stay competitive.

Always keep an ear to the ground in your industry. Changes in competitor actions can significantly influence your conversion rate. Stay proactive and ready to adapt.

Seasonality and Conversion Rates

Understanding Seasonal Trends

Seasonality affects every business. Understanding your business’s seasonality is a critical part of any website performance analysis and should be considered in all marketing efforts. Seasonality could be a busy season, like the holiday shopping season, or it could be day-of-the-week specific, like a B-to-B service provider that sees lower conversion rates on weekends.

Adjusting Marketing Strategies for Seasons

To make the most of seasonal trends, adjust your marketing strategies accordingly. This might include running special promotions during peak seasons or tailoring your ad copy to reflect seasonal interests. Comparing prior year’s seasonal data is a great way to gain insight into performance trends for the coming year and will help considerably with forecasting.

Case Studies of Seasonal Impacts

Many businesses experience a rapid change in conversion rates due to seasonality. For example, the wedding services industry often sees a drop in conversions every New Year’s Eve, as one celebration offsets the planning of the other. By understanding these patterns, businesses can better prepare and adjust their strategies to maintain steady conversion rates.

Seasonality usually causes a very rapid change in conversion rates and it may be accompanied by lower traffic or not. Always keep track of decreases or increases in seasonal trends.

Website Design and User Experience

Importance of Modern Design

Your website is often the first point of contact with potential customers. An outdated or poorly designed website can create a negative impression, leading to a higher bounce and lower conversion rate. Confusing navigation, lack of clarity in landing pages, cumbersome checkout process, and slow loading times can frustrate visitors and lead to a drop in conversions.

Role of Mobile Optimisation

To make your website mobile responsive, you’ll need to ensure it’s designed using a “responsive” framework. This means that the design of your website can adjust and adapt to different screen sizes and devices. To achieve this, you can use media queries, which allow you to create different stylesheets for different devices to adjust the display of your content based on the size of the device used to view it.

Impact of User-Friendly Navigation

An intuitive user experience design, both on mobile and desktop, keeps visitors on your website longer and improves conversions. If visitors can’t find the products they want, or browse your catalogue comfortably, they’ll bounce from your site. Make your website easier to use to provide an excellent user experience. Ensure essential pages and information are accessible and that any required processes (like adding a product to a basket, checking out, etc.) are simple and intuitive.

Effect of Traffic Sources on Conversion Rates

Understanding how different traffic sources impact conversion rates is crucial for optimising your marketing efforts. Each source can have a unique effect on how visitors interact with your site and whether they convert into customers.

Organic vs Paid Traffic

Organic traffic, which comes from search engines, often has a higher conversion rate compared to paid traffic. This is because users who find your site organically are usually searching for something specific and are more likely to be interested in your offerings. On the other hand, paid traffic can sometimes lead to a lower conversion rate if the ads are not well-targeted.

Impact of Social Media Traffic

Social media can drive a lot of traffic to your site, but this traffic may not always convert well. A sudden surge in social traffic might be due to viral content or clickbait, which can lead to a perceived drop in conversion rates. This happens because the same number of conversions is spread over a higher volume of traffic.

Role of Email Marketing

Email marketing is one of the highest converting traffic sources. If you notice a drop in your conversion rates, it might be because you are emailing less frequently or the content of your emails has changed. Consistent and relevant email campaigns can significantly boost your conversion rates.

It’s important to analyse each traffic source separately to understand its impact on your overall conversion rate. This way, you can focus your efforts on the channels that bring the most value.

Ad Copy and Messaging

Aligning Ad Copy with User Expectations

Your ad copy must match the message on your landing page. This is called message match. When users click on an ad, they expect the landing page to deliver on the ad’s promise. For example, if your ad says, "Buy one pair of shoes and get one free," the landing page should allow them to do just that.

Testing Different Ad Messages

Having multiple ad copy variations can significantly impact your conversion rate. Slight changes in headlines and descriptions can improve click-through rates and overall ad performance. Google’s Responsive search ads offer flexibility in headline and description variations, optimising for the best performance over time.

Impact of Clear Call-to-Actions

A compelling call-to-action (CTA) can make a big difference. Use eye-catching designs, focus on a single request, and use action-oriented language. For example, instead of a bland "Sign up," try something more engaging like "Get your free trial now!"

Clear and compelling CTAs can significantly boost your conversion rates by guiding users towards the desired action.

Technical Issues and Tracking Accuracy

Happy and frustrated customers using a website.

Common Tracking Problems

Tracking issues can arise from various sources, such as incorrectly installed tracking codes or corrupted data. Incorrectly installed tracking codes could be the cause of your conversion rate dropping. It’s essential to retrace your steps and identify any recent changes that might have affected your tracking setup. Using tools like Google Tag Assistant can help ensure that your tracking codes are correctly configured.

Ensuring Accurate Data Collection

To maintain accurate data collection, regularly check your analytics setup. Here are some steps to follow:

  1. Verify that all tracking codes are correctly installed on new landing pages.
  2. Ensure that any third-party tools or plugins are properly integrated with your analytics platform.
  3. Create goals in Google Analytics for all significant actions, such as reports, demos, trials, and purchases.

Tools for Monitoring Website Performance

Website performance can significantly impact conversion rates. Slow page load times or server issues can degrade the user experience. Use tools like Google Analytics and Google Search Console to monitor your website’s performance. Check for any 500 internal server errors and address them promptly. Additionally, compare your site’s speed reports over different periods to identify any slowdowns that need attention.

Pinpointing why your website conversion rate is dropping can get a bit technical, but addressing these issues is crucial for maintaining a healthy conversion rate.

Experiencing technical issues or noticing inaccuracies in tracking? These problems can be frustrating and impact your website’s performance. Don’t let these issues hold you back. Visit our website to learn how we can help you resolve these challenges and improve your site’s accuracy.

Conclusion

In conclusion, understanding and improving your conversion rate is crucial for the success of any online business. Various factors such as website design, pricing, competitor actions, and even seasonality can significantly influence your conversion rates. By paying close attention to these elements and regularly testing changes, you can better engage your visitors and turn them into customers. Remember, even small tweaks can lead to substantial improvements. Keep analysing your data, stay adaptable, and always strive to meet your audience’s needs. This approach will help you achieve a higher conversion rate and, ultimately, greater success.

Frequently Asked Questions

What is a conversion rate?

A conversion rate is the percentage of visitors to your website who complete a desired action, like making a purchase or signing up for a newsletter. It’s calculated by dividing the number of conversions by the total number of visitors and multiplying by 100.

How can website changes affect conversion rates?

Website changes, whether cosmetic or functional, can impact user experience and thus affect conversion rates. It’s important to test changes through A/B testing to understand their impact.

Why is pricing important for conversion rates?

Pricing plays a crucial role in conversion rates. Competitive pricing can attract more customers, while promotions and sales can boost conversions. However, price increases might lead to a drop in conversion rates.

How do competitor actions influence conversion rates?

Competitor actions, such as changes in pricing, marketing strategies, or the introduction of new products, can impact your conversion rates. Monitoring competitors helps you adapt and stay competitive.

What role does seasonality play in conversion rates?

Seasonality can significantly affect conversion rates. Understanding seasonal trends allows businesses to adjust their marketing strategies accordingly, leading to better performance during peak times.

Why is user experience important for conversion rates?

A good user experience, including modern design, mobile optimisation, and easy navigation, can greatly improve conversion rates. A positive experience encourages visitors to complete desired actions on your site.

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