Local, practical technology help in Waterford

085 172 4710WhatsAppinfo@musketeer.ie

House calls · Copper Coast & rural Waterford

Technology help that comes to you.

Can't get into town, or just don't want the hassle of unplugging everything and carrying it in? I'll come to you Monday–Friday between 9am and 2pm. Saturday mornings may be possible by request, subject to availability.

Call 085 172 4710Email about a house call
At-home supportHelp where the problem happens
Friendly, practical and local

Service area

Local help across the Copper Coast.

The call-out fee covers travel and the initial assessment. I will explain any additional labour or parts cost before going ahead.

Core area€20 call-out fee

Annestown, Bunmahon, Stradbally, Kilmacthomas, Tramore

Including the surrounding countryside.

Extended area€35 call-out fee

Further towards Waterford city or Dungarvan

Outside these areas? Ask anyway—for a bigger job it may still be worth the trip.

No fix, no diagnosis fee.If I cannot sort it, the agreed call-out fee is all you pay.

Straightforward pricing

Clear prices for common jobs.

These prices cover the listed standard service. If a job needs extra equipment, unusually complex work or specialist recovery, I will explain the options and agree the cost before continuing.

New device or printer setup

€40

Router or WiFi setup

€50

Smart TV or streaming setup

€40

PC tune-up and cleanup

€50

PC tune-up, cleanup and malware removal

€70

Data backup or recovery

From €60

Hardware repair labour

€40 per hour + parts

All prices include VAT. The applicable call-out or collection fee is charged separately, and parts are extra where required.

Collection & return

Some jobs are better completed in the workshop.

I can collect the device, complete the agreed work and bring it back when it is ready. The collection fee covers both journeys and can be paid when the device is returned. The agreed repair or service price is separate.

Core area
€20
Extended area
€35

What I help with

From slow WiFi to the jobs that never quite get sorted.

If your problem is not listed, get in touch. A quick conversation will usually tell us whether I can help.

WiFi & connectivity

Get connected properly

  • New router setup and WiFi troubleshooting
  • Extending WiFi across a house or farm building
  • Help switching landline or broadband provider when fibre arrives

Everyday technology

Sort the frustrating jobs

  • Slow PC or laptop cleanup and malware removal
  • Printer setup and troubleshooting
  • Data backup, photo transfer and recovery
  • New laptop, tablet or phone setup

Home technology

Get the rest of the setup sorted

  • Smart TV and streaming setup
  • Basic farm office technology support
  • Advice before buying new equipment

Simple from the start

Tell me what is going wrong.

You do not need to diagnose it before calling. I will help decide whether a house call or collection makes more sense.

  1. 01

    Tell me the problem

    You do not need the technical name. Describe what is happening, where you are and which devices are involved.

  2. 02

    Agree the visit or collection

    I will confirm whether the job is best done in your home or back in the workshop, and explain the applicable fee.

  3. 03

    Work through it

    I troubleshoot the problem where it makes most sense and explain the useful options in plain language.

  4. 04

    Know what comes next

    You will know what was done, anything still needed and whether there are sensible ways to prevent the problem returning.

Before a visit or collection

Common service questions.

When you contact me, mention your location, the problem and the equipment involved.

When are house calls available?

House calls are available Monday to Friday from 9am to 2pm. A Saturday morning appointment may sometimes be possible by request, subject to availability, but is not guaranteed.

What happens if you cannot fix the problem?

There is no diagnosis fee if I cannot sort it. The applicable €20 core-area or €35 extended-area call-out fee is the only amount you pay.

Do I need to unplug the computer before you arrive?

Usually, no. Leave the equipment as it is unless I ask you to do otherwise. Seeing the full setup often helps identify cables, WiFi or peripheral problems.

Can you help someone who is not confident with technology?

Yes. The service is intended to be patient and practical. I explain what I am doing without assuming technical knowledge, and I can write down important steps where useful.

Do you cover Waterford city or Dungarvan?

They are outside the core area, but please ask. The extended-area call-out fee is €35, and for a larger job the journey may still make sense.

Can you collect a device instead?

Yes. If the job is better completed in the workshop, collection and return costs €20 in the core area or €35 in the extended area. That is one fee for both journeys, payable when the device is returned.

Can you recommend a replacement device?

Yes. I can help work out what you actually need before you spend money, and help set up the new equipment afterwards.

Request a house call

What is going wrong—and where are you?

Call or email with a short description. I will let you know whether I can help and the applicable call-out fee before arranging a visit.

Call 085 172 4710Email your request
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